Delivery & Returns
We deliver Australia-wide via Australia Post with tracking, processed within 24-48 hours and dispatched within 1-3 business days.
- Australia-Wide standard shipping $10.00
- Delivery Time: 4-7 business days*
- Australia-Wide Express Shipping $19 on all orders
- Delivery Time (express): 2-4 business days*
TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a shipment notification via email. This will include a tracking number so you can track your order via Australia Post.
If you are unable to find your tracking number, please check your spam folder or contact our team at email@example.com
*Delivery times provided are an estimation only and can differ depending on your location, covid delays and Australia Post timeframes.
Your happiness is our happiness and we will do everything possible to keep you satisfied.
Our returns policy only applies to full priced items. Sale items or discounted items are final.
Please send all exchange, credit or return enquiries to firstname.lastname@example.org.
We happily offer exchanges and credit notes on all unused full priced items so long as they are still in their original packaging. We only offer refunds on faulty items (see below for our 14 day refund policy). Our exchange and credit policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you an exchange or credit. To complete your exchange or credit request, we require a receipt or proof of purchase as well as the original item(s) in their original packaging.